Uncover Customer Pain Points
Struggling to keep track of customer feedback? Painboard helps you focus on what truly matters
So here's the story. While planning for a new app, I was at loss on what to prioritize. Then, I stumbled upon a bunch of customer reviews for a similar product. These reviews were packed with praises, complaints and suggestions. It felt like striking gold! My task seemed simple: sift through them, find juicy bits and voila! - I'd have my game plan ready.
The catch? We're talking about 200+ reviews here, with many spanning a few paragraphs and some like mini novels. Manually going through them sounds like a nightmare.
I was like, "I wish I had an assistant who could do all the hard work and just tell me what the most imporant parts are." And thus, Painboard came to life.